What is the warranty of The Lift?
The Lift comes with a 30-day money back guarantee and a five-year limited warranty. The warranty covers the proper functionality, defects and craftsmanship issues.
What is the warranty of The Top Shelf branded attachments?
Top Shelf attachments come with a 30-day money back guarantee and a one-year limited warranty. The warranty covers the proper functionality, defects and craftsmanship issues with the product.
Can The Lift be installed on a concrete wall?
Yes, you will need to use Tapcon 5/16in x 3in concrete anchors to mount the channel to the concrete in the same manner you would use the supplied wood screws to mount to a wood studded wall. It is critical that you use the correct size of anchors as The Lift is designed to work with a 5/16in hex drive screw. You can use both wood screws for where the channel touches drywall and concrete anchors where the channel touches concrete. Use the pre-drilled 5/16in holes that are in the center back of the channel every 12in.